Terms & Conditions

Effective Date: February 2025

Business Name: Life In Gray Studio

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Welcome to Life In Gray Studio. These Terms and Conditions govern your access to and use of our website and services, including purchases made through our store. By using our website or placing an order, you agree to these terms in full. Please read them carefully before proceeding.

 

1. General Information

Life In Gray Studio is a stationery brand that offers curated, handmade, and design-forward stationery items. These Terms apply to all users of the site, including browsers, vendors, customers, and merchants.

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our site constitutes acceptance of any changes.

 

2. Products & Descriptions

We strive to display our products as accurately as possible. However, we cannot guarantee that colors and details will appear exactly the same on all screens or devices. Slight variations in handmade or limited-edition products may occur and are not considered defects.

 

3. Product Availability & Substitution

All products are subject to availability. We may limit quantities or discontinue products at any time. If an item becomes unavailable after you place your order, we will:

• Offer a refund for the unavailable item, or

• Provide a similar substitution (with your consent), or

• Allow you to wait for a restock if applicable

We are not liable for any inconvenience or loss caused by product unavailability.

 

4. Pricing & Payment

All prices are listed in [insert currency, e.g., PHP, USD] and are subject to change without notice. Prices do not include shipping or applicable taxes, which are calculated at checkout.

Payment must be received in full before an order is processed. We accept major credit/debit cards and other forms of payment as listed on our website.

 

5. Shipping Policy

Orders are processed within [insert time frame, e.g., 3–5 business days]. You will receive a confirmation email once your order has shipped. Shipping timelines may vary depending on your location and carrier delays.

Life In Gray Studio is not responsible for lost, stolen, or delayed shipments once they have been handed over to the courier.

 

6. Custom Orders

Custom or personalized orders are final sale and cannot be canceled, returned, or refunded once confirmed. Please ensure all customizations are correct before placing your order.

 

7. Health & Safety

Please handle all products, including tools and accessories, with care:

• Keep small items out of reach of children to avoid choking hazards.

• Do not ingest ink, paint, or other materials.

• Dispose of packaging materials responsibly.

Life In Gray Studio is not liable for any injury, accident, or damage resulting from misuse of our products.

 

8. Refund & Return Policy

8.1 Refunds

Refunds are available within 24 hours of purchase. To request a refund, email us at [your email address] with your order number, reason for the refund, and proof of purchase.
Refunds requested after 24 hours will not be processed.

8.2 Returns

Returns are handled on a case-by-case basis and require prior approval.
Requests must be made within 7 days of receiving your order, and include:

• Your order number

• A description of the issue

• Clear photos of the item(s)

Approved returns must be unused and in original packaging. Return shipping is the customer’s responsibility unless the return is due to our error.

8.3 Non-Returnable Items

• Custom or personalized products

• Digital downloads

• Final sale items

 

9. Intellectual Property

All content on this website—including images, text, logos, product designs, and graphics—is the intellectual property of Life In Gray Studio. Use, reproduction, or distribution of any content without written permission is strictly prohibited.

 

10. Limitation of Liability

Life In Gray Studio is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the value of the product purchased.

 

11. Governing Law

These Terms are governed by and construed in accordance with the laws of [insert country or jurisdiction]. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Illinois.

 

12. Contact Information

For any questions or concerns about these Terms or your order, you may contact us at:

Email: lifeingraystudio@gmail.com

Business Name: Life In Gray Studio

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