Shipping Policy
Life In Gray Studio
Effective Date: February 2025

At Life In Gray Studio, we’re committed to delivering your stationery items safely and efficiently. This Shipping Policy outlines how and when your order will be processed, shipped, and delivered.

1. Order Processing Time

• All orders are processed within [2–5 business days] after payment is received.

• Orders are not shipped on weekends or holidays.

• Custom, pre-orders, or made-to-order items may require additional time. Processing times for these will be noted in the product description.

If we are experiencing a high volume of orders, processing may be delayed slightly. We will notify you by email if there are any significant delays.

2. Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and the total weight of your order.
LocationEstimated Delivery TimeCarrier
Domestic (Philippines)[3–7 business days][e.g., LBC, J&T Express, Ninja Van]
International[7–21 business days][e.g., DHL, FedEx, Local Post]
Note: Delivery times are estimates and may vary based on location, customs delays, and courier operations.

3. Shipment Confirmation & Tracking
Once your order has shipped, you will receive a shipment confirmation email with your tracking number. The tracking number will become active within 24–48 hours.

4. Shipping Delays
Life In Gray Studio is not responsible for delays caused by:

• Courier issues or weather conditions

• Customs clearance for international orders

• Inaccurate shipping information provided by the customer
   

5. Incorrect or Incomplete Address
Please ensure all shipping details are correct before submitting your order.
We are not responsible for lost or delayed shipments due to:

• Incorrect addresses

• Missing unit/apartment numbers

• Incomplete contact details

If a package is returned due to incorrect address, reshipping fees will apply.

6. Lost or Damaged Packages
While we take great care in packing your orders, Life In Gray Studio is not liable for:

• Lost or stolen packages after they are marked as delivered

• Damage incurred during shipping

If your order arrives damaged, please contact us within 3 days of delivery with:

• Your order number

• Photos of the damaged item(s) and packaging

We’ll review each case individually and assist you as best we can.

7. International Shipping
We do not ship worldwide! Please note:

• we are working to calcuate shipping.
   

8. Questions or Concerns?
If you have any questions about shipping or tracking your order, feel free to contact us:
Email: lifeingraystudio@gmail.com
Business Name: Life In Gray Studio