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Privacy Policy

A Legal Disclaimer

Privacy Policy (Updated with Wix’s Data Collection Practices)

Effective Date: February 3, 2025

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At Life In Gray Studio (hereafter referred to as "we," "us," or "our"), we are committed to protecting your privacy and ensuring a positive experience on our website. This Privacy Policy explains the types of personal information we collect, how we collect it, why we collect it, and how we use, store, and protect your data. By using our website, you consent to the practices outlined in this policy.

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We use Wix.com as our website-building platform, and Wix may collect certain data as part of its platform services. Please read through both this policy and Wix’s policy (available on Wix’s website) to fully understand your data protection rights.

1. Information We Collect

We collect several types of information to provide and improve our services, communicate with you, and ensure a smooth transaction experience.

A. Personal Identification Information

When you visit our website, make a purchase, or contact us, we may collect the following personal identification information:

  • Name

  • Email address

  • Phone number

  • Shipping/billing address

  • Payment information (credit card, PayPal, etc.)

  • Order history

B. Non-Personal Identification Information

We may also collect non-personally identifiable information automatically when you visit our website, including:

  • Browser type and version

  • Device type

  • IP address

  • Pages visited on our site

  • Time and date of visits

  • Location data (if enabled by the user)

  • Referring website URLs

We use Wix Analytics and other tracking technologies to understand user behavior and improve your experience.

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C. Payment Information

If you make a purchase, Wix may collect payment details (such as credit card or PayPal information) through their integrated payment gateways. Wix uses secure systems to process your payments but may share the transaction details with us for order fulfillment.

2. How We Collect Your Information

We collect information in the following ways:

  • Direct Interactions: When you fill out forms on our website, place an order, subscribe to our newsletter, or contact us directly.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies (such as those provided by Wix) to gather information about how our website is used. This helps us improve your experience and understand how our site is being used. You can adjust your browser settings to refuse cookies, but some website features may not function properly if cookies are disabled.

  • Third-Party Services: We may collect information through third-party services, such as payment processors, email marketing platforms, and analytics providers, including services integrated with Wix.

3. Why We Collect Your Information

We collect your information for several purposes, including:

  • Processing Transactions: To fulfill and process your orders, including payment processing, shipping, and handling.

  • Customer Support: To respond to your inquiries, concerns, and feedback.

  • Personalization: To personalize your experience on our website, such as remembering your preferences and offering tailored content.

  • Marketing and Promotions: To send you promotional materials, newsletters, or product updates if you have opted in to receive them. You may opt-out of these communications at any time.

  • Website Improvement: To monitor and analyze the usage of our website for troubleshooting, improving our services, and enhancing user experience.

  • Legal Compliance: To comply with any legal obligations, including tax and regulatory requirements.

4. How We Share Your Information

We understand the importance of your privacy and do not sell your personal information to third parties. However, we may share your data with third parties in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who assist in operating our business, such as payment processors, shipping companies, email marketing services, and analytics platforms, including those provided by Wix.

  • Legal Requirements: We may disclose your information if required by law or to protect our rights, comply with a legal process, or respond to a government request.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

5. How We Protect Your Data

We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption: Sensitive data (such as payment information) is transmitted securely using encryption technology (e.g., SSL).

  • Access Control: Only authorized personnel have access to your personal information, and they are required to keep it confidential.

  • Regular Audits: We regularly review our data practices and security measures to ensure your information remains secure.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights Under Privacy Legislation

Depending on where you reside, you may have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.

  • Correction: You can request corrections to any inaccurate or incomplete information we hold about you.

  • Deletion: You can request that we delete your personal data, subject to any legal obligations we may have to retain it.

  • Opt-Out of Marketing: You can opt out of receiving marketing communications by clicking the "unsubscribe" link in emails or contacting us directly.

  • Data Portability: You may request a transfer of your personal data to another service provider, where applicable.

  • Withdraw Consent: If you have given us consent to process your data (e.g., subscribing to our newsletter), you can withdraw it at any time.

To exercise your rights, please contact us at lifeingraystudio@gmail.com. We will respond to your request as soon as possible, and within the time frame specified by applicable data protection laws.

7. Minors' Data Collection

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal data from a child under 13, we will take steps to delete the information as soon as possible. If you believe we have collected information from a child under 13, please contact us immediately at lifeingraystudio@gmail.com

8. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for the content or practices of these sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Any updates will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Thank you for trusting Life In Gray Studio with your personal information.

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